Privacy & Cookies
Last updated: January 2025. Pixel Art Mousepads LLC (“we”, “us”) runs this site and the shop on it. This page explains how we handle your information and cookies.
Information we collect
When you create an account, place an order, sign up for the newsletter, or contact us, we collect what you give us: name, email, shipping and billing details, and account credentials. We also keep order history and any messages you send us. When you browse the site, we may automatically collect basic technical data (e.g. IP address, device type) and usage information.
How we use it
We use your information to process orders, ship products, manage your account, respond to support requests, and send transactional emails (e.g. order confirmation). If you opt in, we use your email for marketing (e.g. newsletter). We may use aggregated or anonymized data to improve the site and our services. We do not sell your personal information to third parties.
Cookies
We use cookies and similar technologies to keep you logged in, remember your preferences (e.g. cart, saved address), and understand how the site is used. Essential cookies are needed for the shop and account to work; others help us improve the site. You can change your browser settings to limit or block cookies, but some features may not work correctly.
Payment and third parties
Payments are processed by Stripe. Your payment details are handled by Stripe according to their privacy policy; we do not store full card numbers. We may use other service providers (e.g. hosting, email, analytics) that process data on our behalf under agreements that protect your information.
Security and retention
We take reasonable steps to protect your data. We keep your information for as long as needed to run the business, comply with law, and resolve disputes (e.g. order and account records). You can ask us to delete or correct your data; contact us to do so.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or restrict use of your personal data, or to object to certain processing. To exercise these rights or ask questions about this policy, email us at [email protected].
Updates
We may update this page from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after changes means you accept the updated policy.